Hotel Procedures Quiz - Kaleidoscope Adventures

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Before the group arrives at the hotel, what should a tour director do to prepare for a smooth check-in process? *Get familiar with the hotel's layout, including restrooms, elevators, vending machines, the pool, and bus drop-off/pick-up spots. If time permits, get extra copies of the room key and make sure there is adequate gym space.Get familiar with the hotel's layout, including restrooms, elevators, vending machines, the pool, and bus drop-off/pick-up spots. If time permits, also check the rooms, especially to ensure student rooms are near chaperone rooms and to freshen up any “less-than-fresh” rooms with Febreze.Get familiar with the hotel's layout, including restrooms, elevators, vending machines, the pool, and bus drop-off/pick-up spots. YOU MUST ALWAYS check the rooms, especially to ensure student rooms are near chaperone rooms and to freshen up any “less-than-fresh” rooms with Febreze.

What color highlighters should a tour director use to mark the hotel room assignments on the hotel map for girls, boys, and chaperones? *Girls’ rooms should be highlighted in purple, boys’ rooms in green, and chaperones’ rooms in red.Girls’ rooms should be highlighted in pink, boys’ rooms in blue, and chaperones’ rooms in red.Girls’ rooms should be highlighted in pink, boys’ rooms in blue, and chaperones’ rooms in yellow.

What is the recommended process for handling room keys upon group arrival at the hotel? *Distribute keys on the bus using the microphone, with the option to keep one key per room with the chaperones for “locked out” situations. Go over the hotel layout, rules, and wake-up calls with the group before they enter the hotel.Distribute keys on the bus using the microphone, with the option to keep one key per room to yourself for “locked out” situations. Go over the hotel layout, rules, and wake-up calls with the group before they enter the hotel.Have the chaperones distribute the keys on the bus, with the option to keep one key per room with the chaperones for “locked out” situations. While they do this, go over the hotel layout, rules, and wake-up calls with the group before they enter the hotel using the microphone.