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Orlando Training Quiz
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What items should an Orlando Tour Director collect from the office before heading to the tour location?
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Drawstring bags, lanyards, tickets, gratuity checks for the bus driver, a director gift, and a thank-you card.
Drawstring bags, lanyards, tickets, a director gift, and a thank-you basket.
Drawstring bags, mini name badges, gratuity checks for the bus driver, a director gift, and a thank-you card.
When distributing park tickets and meal cards in the lanyards, where should each item be placed?
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The park ticket should be on the outside of the lanyard for easy scanning, and the meal card should go inside the lanyard.
The meal card should be on the outside of the lanyard for easy scanning, and the park ticket should go inside the lanyard.
The park ticket and the meal card should go inside the lanyard for safekeeping.
What are some key Orlando vocabulary terms a Tour Director should know, specifically for Disney and Universal?
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At Disney, employees are called “Cast Members,” and going from one park to another is called “Park Hopping.” At Universal, employees are called “Team Members,” and the equivalent of park hopping is called “Park to Park.”
At Disney, employees are called “Cast Members,” and going from one park to another is called “Park to Park.” At Universal, employees are called “Team Members,” and the equivalent of park to park is called “Park Hopping.”
At Disney, employees are called “Team Members,” and going from one park to another is called “Park Surfing.” At Universal, employees are called “Cast Members,” and the equivalent of park surfing is called “Park to Park.”
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